We increased our average cross-sales ratio in 7 weeks from 2.9 to 5.1.
In two years, loans are up 34%, assets are up 21%, and we’ve added 60 basis points to Net Interest Margin, but the really dramatic change is our cross-sales. We tripled cross-sales, from 2.9 to 8.4, on average across the bank—we view this as the ultimate vote of trust from our customers.
It’s unbelievable, but very real.
