Welcome to the Top 5 Percenter™ Blog

Buy-In Blueprint: Behavioral Economics at Work [VIDEO]

by | Customer Service, Customer Success, High Performance, Profitability and Growth, Sales Process, Sales Training, Strategic Planning, USP

Are you still working off a to-do list? Well, I’ve got a suggestion for you: throw that list out—and do it now!

Not all tasks are created equal, and that’s a big reason why so many organizations never really reach a point of thriving. They don’t take the time to understand behavioral economics. They don’t ask, “What’s the highest and best use of my time right now?”

Let me ask you this: If you’re a loan officer, should you be spending your time running around Main Street, meeting with people who have a 10% close rate? You’re just matching rates and losing money for your company. You’re not going to make that up in volume.

Or, would it make more sense to identify your next top 100 most profitable clients, learn how to connect with them in a way that gets you an appointment, and then close the deal in two meetings without worrying about pricing? That way, you’re securing their entire business—and their friends’ business, too.

You tell me, which approach makes more sense?

Now, I know what you’re probably thinking. I’ve worked with bank executives for decades, and I know exactly what you’re going to hear when you bring this idea up.

Some folks will say, “Don’t you get it? I’m too busy running around Main Street to focus on this. I’m exhausted! How can you ask me to do even more?”

But here’s the thing: The future belongs to those who understand this. We need to bring brilliance to our work, good strategic thinking, and execute with behavioral economics. We have to understand what actually makes money for our organizations—and what’s costing us. It’s time to focus on the right things.

Alright, next time we talk, we’re going to have some fun. I’ve got a surprise for you, something that no one really knows how to do yet—but it’s going to be really important for the future of your organization.

To your continued success, 

Roxanne Emmerich 

Please watch the video above and share it with your exec team and board. 

More From The Blog

Merry Christmas [VIDEO]

Merry Christmas to you, your team, and your family.  At a time like this, we should stop and reflect on what this holiday is all about.   It's all about family, and we...