Healthy Dissension: Eliminate Toxic Disagreement Before It Erodes Your Culture
Toxic disagreement is silently eroding your culture. Discover how top bank leaders turn conflict into performance—without the damage.
According to research by Ward-Green & Hill Associates, ninety-three percent of our insights are reached because of non-verbal communication. The human body can make over 700,000 different physical movements. If each one communicates a different message, what is your body language saying about you?
How are your environment, clothes, facial expressions, gestures, posture, and all other non-verbal factors helping to contribute to your success?
To have it work FOR you, avoid threatening gestures. Your inside controls your outside.
Check yourself. The following gestures can be perceived as threatening. Do you tend to do any of these?
The innate nature of body language makes it one of the most difficult things to self-evaluate, so don’t hesitate to ask a colleague to help. What’s working FOR you? What’s working AGAINST you?
Consciously commit to change those things that work against you.
Toxic disagreement is silently eroding your culture. Discover how top bank leaders turn conflict into performance—without the damage.
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