Keeping Your Top 100 in Your Back Pocket [VIDEO]

During challenging times, the one thing you can count on is that desperate competitors and fly-by-night organizations are going to come in and try to take away your best customers. Let’s face it, your top 100 customers for any bank under $2-billion asset size account for anywhere between 50 to 140% of your profits. That’s a significant thing to understand. They are precious. They pay for all the bills and you must, of course, keep all of them.

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The #1 Top Motivator for Employees

 

According to a recent study by Teresa Amabile and Steven J. Kramer, when 600 managers were asked to rank the impact on employee motivation and emotions of the five workplace factors that are commonly defined as significant influencers—incentives, recognition, interpersonal support, clear goals, and support for making progress—they identified “recognition for good work” as Numero Uno.

And they were dead wrong.

When the researchers tracked the day-to-day activities, emotions, and motivation levels of hundreds of workers in many settings, they found that the top motivator was actually listed dead last on the managers’

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Win the Greatest Game Ever Played

One of my favorite movie lines of all time is from The Greatest Game Ever Played, a golf drama based on the true story of the 1913 US Open.

Twenty-year-old Francis Ouimet was challenging his idol, Englishman Harry Vardon, who had won the Open in 1900. When Harry’s wealthy sponsor said Francis could not possibly win because he was not from the upper class and therefore would fold under pressure, Harry responded, “If Mr. Ouimet wins tomorrow, it’s because he’s the best, because of who he is. Not who his father was, not how much money he’s got—because of WHO HE IS!”

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Motivating Employees During Tough Times

In today’s turbulent economic market, even the strongest and most powerful corporate icons are challenged to find ways to improve their efficiencies. As they require more work from fewer numbers of people, their top priority is to have effective leaders and motivators who can propel their group to greatness. Unfortunately, many young managers and leaders have never seen a tight economy, or at a minimum, have only a faint memory of what it can be like. It’s during these times that leadership skills are put to the test because employee motivation becomes more difficult as the resources for motivating are pulled at the same time.

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