Keeping Your Top 100 in Your Back Pocket [VIDEO]

During challenging times, the one thing you can count on is that desperate competitors and fly-by-night organizations are going to come in and try to take away your best customers.

Let’s face it, your top 100 customers, for any bank under $2-billion asset size, account for anywhere between 50 to 140% of your profits.

That’s a significant thing to understand. They are precious. They pay for all the bills, and you must, of course, keep all of them.

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Predictable Revenue System During Challenging Times [VIDEO]

I don’t know about you, but I loved the movie The Founder, probably because I’ve been a systems thinker all of my life, and I truly believe there’s one way that’s the best way to do everything.

I believe that when you obsess over how to get the fastest way from A to B in everything that you do in your business, things begin to really shine quickly. (more…)

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The Real Question Is, Can You Afford Not To? [VIDEO]

A dear friend asked me a question one time, “Oh really, can you afford not to?”

And I thought that was one of the most brilliant questions I’ve ever heard.

Let me pose it to you this way.

Can you afford not to figure out how to increase your net interest margin by 100 basis points while bringing down your cost of funds and bringing up the quality of the loans you’re making?

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The Three Books That Can Move Mountains [VIDEO]

I am a nerd. I’ve always been a nerd.

When I was a little kid, I used to go to the library every other day and I would drag books all the way up to my chin back onto the bus and back off of the bus, then back to the library. I’d fill up with books about twice a week.

I’ve always had a passion for learning and discovering and finding out what other people know—rather than having to discover everything myself. I have some favorite books. One of them, I think, is really important during strategic planning season for your executive team to get their brain unlocked from where it has been,

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A Proven Strategy to Attract More Profitable Customers [VIDEO]

Do you have a proven strategy to attract more profitable customers?

No, this strategy isn’t to hire more lenders.

No, this strategy isn’t about stealing the guy from next door.

No, this strategy isn’t about having your officers do more officer calls.

Those are all tactics. Those are not strategies.

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