Don’t look now, but strategic planning season is right around the corner, and what do you do in a time with all of this unrest? Just when you’ve had a great PPP season and a record-setting season for mortgages, we know (more…)
I am a nerd. I’ve always been a nerd. When I was a little kid, I used to go to the library every other day and I would drag books all the way up to my chin back onto the bus and back off of the bus, then back to the library. I’d fill up with books about twice a week. I’ve always had a passion for learning and discovering and finding out what other people know rather than having to discover everything myself. I have some favorite books. One of them, I think is really important during strategic planning season (more…)
When I first left day-to-day banking to start this business, my first client was voted every single year as the top franchise in the country. Although I did their management development curriculum and educated their people about how to run that business, one of the things that I’m sure is true is that I learned more from (more…)
Finally, my new book is out—The Breakthrough Banking Blueprint.
It occurred to me years ago when I had the great honor of working with the top franchise company in this country, which was awarded top franchise year in and year while I worked with them, doing their leadership development training, that in banking, we didn’t know anything about franchise thinking or development. What if we could bring that kind of thinking to create a predictable success machine within the community banking industry? (more…)
As we celebrate the Fourth of July, it occurs to me that one of the beautiful things about this country is the wisdom that was brought to us by our founding fathers and the degree to which they stood by those principles, and how those principles mattered to them; how they could see what didn’t work in other countries, and wanted to bring something forward into a new country that they knew would work.
Now is the time that customers and prospects demand that you are excellent at what you do. I have a friend, and a vendor to my business, who told me that because a big chunk of his income comes as a result of community banking, he thought he should switch over his account and work with a community bank. So, for the first time in his life, he went to a community bank and opened an account. Astonishingly, he said there was (more…)