How to Avoid the “Middle Management Meltdown” [VIDEO]

I believe that when middle managers master management, the resulting breakthroughs are profound and sustainable.   In this episode, I’m going to share with you how to overcome what I call “the middle management breakdown”—the block that keeps executives’ dreams from...

Conventional Wisdom Is Killing Your Bank’s Future Potential [VIDEO]

Isn’t it fascinating how for years and years and years, people would fight wars by standing in line with red coats on, in formation, shooting guns, while the other side would come at them when they had guns standing in line, running with swords, thinking that...

Are You Properly Utilizing Your Team’s Skills? [VIDEO]

I’m always astonished how difficult we make the Chief Lending Officer’s job.  Video: Are You Properly Utilizing Your Team’s Skills?: A Chief Lending Officer Case Study We tell essentially this wonderful human being, who is probably good at credit, “hey,...

Keeping Your Top 100 in Your Back Pocket [VIDEO]

During challenging times, the one thing you can count on is that desperate competitors and fly-by-night organizations are going to come in and try to take away your best customers.     Let’s face it, your top 100 customers, for any bank under $2-billion...