How do you get people to do what they’re supposed to do—not sometimes, not sorta, but consistently and for real?
This month I met an executive who said something that shocked me. He said that only 40 percent of their people are achieving their goals. FORTY percent!!! Yikes.
Imagine what it does to the bottom line to let 60 percent of people off the hook from doing what they are expected to do.
Those who ARE getting it and delivering the goods are naturally ticked. They’re having to hold down the fort in a massive way to keep the doors open to take care of the jobs for all those who are clocking time but not meeting objectives.