Drama Detox: The Leadership Move That Eliminates Gossip and Ignites Results
Gossip and blame quietly destroy performance in many banks. Discover how leaders eliminate workplace drama and create a culture where top performers thrive.
Welcome to the Top 5 Percenter™ Blog
Why The “Hunter-Farmer” Approach Is Flawed And What You Should Do Instead
The “hunter and farmer” model of sales is so broken in most banks we see; it’s not even funny anymore…
There’s a long list of so-called-sales-trainers that have tried to get banks to train their way out of the problem, but all of that is like a Band-Aid® on cancer…
So today, let’s strike the root of the problem in sales:
Wrong people in the wrong seats.
See, when we hire salespeople, we’re looking at all the wrong measurements (and sadly, some aren’t looking further than a resume).
Eighty-percent of sales results are driven by emotional intelligence.
Yes, 80%!
So, if you could only focus on one thing to make a big improvement in sales, what do you think it should be…?
I’ve been inside banks reviewing their team’s emotional intelligence scores and discovered the people who should be the sales rock-stars (based on empirical measurement) are buried in operations, while the front-line salespeople don’t have the emotional intelligence scores that support their success in sales.
The problem you face is not knowing how your people score. Watch today’s video for more…
And, if you are not yet looking at the emotional intelligence scores for all of your team, it’s time to start. There is only one assessment that measures emotional intelligence and includes correlations to over 85 banking positions: The ZERORISK Profile.
For a limited time, and for qualified bank executives, we’re offering a free-trial of ZERORISK. Just call (952) 737-6730 and request your trial, and we’ll give you certificates for two ZERORISK Profiles, plus a complimentary ZERORISK Analysis to help you understand your results.
More From The Blog
The Real #1 Motivator at Work (It’s Not Pay)
Most executives assume pay motivates employees most. Research shows the real driver is daily progress—and leaders who define it unlock higher performance.
Stop the To-Do List Madness: Use Behavioral Economics to Drive Bank Profitability
Most banks reward activity. High-performing banks reward profitable activity. Discover how behavioral economics reshapes execution and margin.
Accountabilibuddies: The Missing Link to Real Bank Performance
Most banks say they want accountability. Few build it. Discover how to create mutual accountability that strengthens culture and improves performance.
Profit connect: Tie every team member to measurable bank profitability
Most bank employees believe they’re top performers. Discover how to align every role to measurable profitability and eliminate hidden performance drag.
Why Culture Cannot Be Delegated
Most banks pretend that culture can be delegated. Wrong. Elite banks weaponize culture as their profit engine. Here’s the system CEOs can’t ignore.
Why Your Team Can’t Charge Premium Pricing—And How It’s Killing Your Legacy [VIDEO]
Premium pricing isn’t a tactic—it’s a mindset. When belief is missing, margin and legacy are at risk.
News Flash—Markets Don’t Dictate Premium Pricing [VIDEO]
Banks don’t lose margin because of the market. They lose it because of belief systems that keep them competing on price.
Higher Net Interest Margin With Less Risk – Fact or Fiction? [VIDEO]
Most banks chase NIM by matching rates. Top banks raise pricing by changing positioning. Here’s how they do it.
Rate Risk is a Big Risk—Play Smart [VIDEO]
Guessing interest rates is not a strategy. Here’s how top community banks remove rate risk and stay profitable.