The “hunter and farmer” model of sales is so broken in most banks we see; it’s not even funny anymore… There’s a long list of so-called-sales-trainers that have tried to get banks to train their way out of the problem, but all of that is like a Band-Aid® on cancer… So...
You’re in luck… At conference, after conference, after conference, when I speak to audiences of bank executives the talk lately has been “culture, culture, culture.” Much ado about culture…why? There’s good reason. Culture is proven to be the leading predictor of YOUR...
If you want great employees, you must become a great recruiter. Most ads are written for people who are looking for jobs. The best candidates, however, already have good jobs. People don’t move for a job that feels the same. So, follow these five rules to...
What if you’ve put together a great incentive program…and it’s not working? What if you’ve had phenomenal sales training…and that’s not working? Perhaps you’re solving the wrong problem. If fact, research shows that emotional intelligence has more to do with...
We’ve all played the game of Telephone. The leader shares a comment with one person, and the idea is whispered around the room. By the time the last person shares what they heard, everyone roars at how distorted the info is. And so goes the onboarding of new...
