by Shaun Heuerman | Apr 8, 2010 | Profitability and Growth
Looking for the quickest road to ruin for your bank? Here’s the only roadmap you’ll need: 1. Not analyzing and breaking down your numbers Do you know how many leads you are getting, the rates of conversion of leads and referrals per...
by Shaun Heuerman | Mar 11, 2010 | Customer Success, Profitability and Growth
We’ve all been there. The car salesman slides the paperwork across the desk at you, pointing at the signature line. Just this one last step, he says, and there’ll be no way out. At least that’s how it can sound to the customer as she wipes her sweaty palms on the...
by Shaun Heuerman | Feb 11, 2010 | Sales Process
You’ve heard it before—the bankers who are STILL calling on clients asking hideously inept questions such as, “What kind of things are you looking for in a bank?” or “Tell me about your business,” or “What kind of things are keeping...
by Shaun Heuerman | Jan 14, 2010 | Profitability and Growth
If you’ve been listening, you’ve heard me repeat from the mountain top over and over again that the key to winning the game is low-cost deposits. But HOW? It seems like the biggest mystery in banking. Yet the banks that get it are solving their problem in just a few...
