A State of Gratitude [VIDEO]
A powerful Thanksgiving message on how gratitude shifts leadership presence, reframes pressure, and strengthens your bank’s performance culture.
Merry Christmas to you, your team, and your family. At a time like this, we should stop and reflect on what this holiday is all about.
It’s all about family, and we know it—because having the love and the ability to impact other people in the world and the ones that we brought into the world is a wonderful thing.
But listen: Our family extends beyond the family that we’ve given birth to and the one we’re birthed into. We also have a family called our team. And a family called our community. And the one thing that causes me to get up in the morning every day and work hard to help community banks thrive is knowing the impact that a community bank has within the community.
Let’s face it, when the last community bank leaves the community, you’ll get brain drain and a lot of other problems. This is a great time to reflect on how what you do matters. It is the impact you make on your community and the people within it. And that is so much more powerful than the transactional things you’re thinking about.
So, Merry Christmas to you, your family, and others, and please give them the gift of presence this holiday. Because remember—when you listen and are aware of what their needs are, they feel valued.
And what could be a better present under the tree than that?
– Roxanne Emmerich
I hope you’ll watch and share the video with my thanks and best wishes for your holiday.
A powerful Thanksgiving message on how gratitude shifts leadership presence, reframes pressure, and strengthens your bank’s performance culture.
Most employees believe they’re top performers but can’t show how they drive profit. This episode shows how to tie every role to the bottom line, boost profit per FTE, and build a high‑performance culture in your community bank.
Traditional sales training fails because it focuses on tactics, not transformation. Discover how to shift from sales training to sales culture and achieve lasting growth.
Escape commodity pricing. This episode shows how Level-4 USPs—proprietary, client-valued processes—let community banks command +150–200 bps and keep deposits loyal.
Rate matching drains margin. Install USPs that matter, differentiate, and promise explicit benefits—so buyers pay more without a price match.
Tag-alongs aren’t team selling. Use this checklist to assign roles, split first vs. second call objectives, and run the pre-call prep that produces 85–90% close rates on top-100 prospects.
Most banks deliver “pretty good.” That’s not loyalty. This episode reveals a 3-step execution system—blended learning, measurement, coaching, and celebration—to engineer daily WOW service that sticks and grows deposits, margin, and community pride.
Roxanne Emmerich exposes the hidden flaw in your strategy that’s quietly destroying net interest margin — and the proven path to take back your pricing power.
AI isn’t coming—it’s already here. Discover why most bank roles are now obsolete, and what your team must become to survive.
Your plan won’t save you. A strategic planning system designed for high-stakes execution will. Here’s how top community banks avoid merger collapse.