The Power of Cross-Sales—How to Do Them Without Being Salesy
I attended my first bank CEO conference several decades ago. You know what the theme was when people talked about cross-sales? They said, "My people are still order...
I believe that being a great executive requires each of us to grow as people.
In this session, I’m going to share with you how to get your executives to grow in how they communicate with each other.
There are a few challenges to getting your team to be more authentic and powerful in their communication.
From talking with hundreds of CEOs, I hear these happen almost everywhere.
I’m now going to give you three steps to help you develop your executive team’s ability to work together more productively.
Step 1: UNLIKE so many executive development programs that teach you to “pick your battles,” the reality is that you want team members to be fully heard on all issues WHILE they are listening to each other with respect.
Whenever I talk to the highest performing organization’s CEOs, I often hear them tell me that their executive team meetings are extremely lively, and topics are hotly debated. And at the end of the meeting, people walk away closer—not resentful that they didn’t get their way.
Step 2: As opposed to what many executive teams have accepted as “normal”—including accusatory and blaming language—set the expectation that all conversations must be “advancing.”
IF someone repeatedly can’t advance the conversation in a productive way, he may not be executive material.
Step 3: Unlike the three-step management development program—“here’s your desk, here’s your phone, good luck”—realize you must grow your managers into executives and grow your executives as people.
Utilize executive development that includes “ontological coaching”—”how to be” coaching, that makes them the source of the solution, and addresses that it is not just what you do but who you are that makes or breaks an executive.
Three things:
Developing an executive team so that each person becomes the best person they can be and brings their higher-self to work will not only catapult your profit and growth, but it will create ease and joy in the workplace.
Make sure you tune in next time where I’ll show you how executives should bring ideas to each other and your board or CEO for approval so that you can make far better decisions in much less time and make the experience of being an executive more fulfilling and easier.
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