What the Top 1% of Banks Do That the Other 99% Still Don’t Get
In this video, I discuss how the top 1% of community banks are not working harder than their competitors—they’re working smarter. By leveraging a high-performance...
I finally read it. I had heard about it from at least twenty people over the years who talked of it being a powerful book that shaped their world: Acres of Diamonds. It’s a century old, and yet its truths are timeless.
This pastor, lawyer, speaker, politician, and university president—who collected $11 million from his speech by the same title and donated it to students—spoke of the riches that are available to all of us and how we search for them in all the wrong places. The acres of diamonds, you see, are in our own backyard.
He tells of struggling merchants who know nothing about the people living near their businesses, nothing about their families or their kids, their joys or sorrows or aspirations. They just plain don’t care about people —and THAT’s why they’re poor. They don’t see opportunities because they don’t know that people will show you how to help them… IF you just listen.
A metaphor for banking? My thoughts exactly.
Those who have the words “rate curve” falling from their lips as an excuse are missing the obvious—the acres of diamonds that are suddenly revealed when they stop worrying about rate curves and start focusing on caring for people.
In this video, I discuss how the top 1% of community banks are not working harder than their competitors—they’re working smarter. By leveraging a high-performance...
Net interest margin is under pressure—and if your bank is still waiting on rate changes to save your profitability, you’re already behind. In this sharp, no-fluff...
Bankers, let me ask you a brutal but necessary question:Why are you still playing checkers while the top-performing banks are playing 4D chess with deposit growth? If...
Do you agree that high quality customers love high quality attention? Let's explore how you can transform your safety and profitability by creating the kind of...
What if you can use extreme differentiation to get 150 basis points or more on the loan side and improve your deposit pricing at the same time? If you're the kind of...
You deserve to get paid more. Rate matching is the most destructive force in community banking today. And because of it, as a community bank, you are underpaid for the...
Does every team member on your team know how they tie to profit? I mean really know? When a study published in Businessweek revealed they had asked 6,000 employees, "Do...
Everyone has patterns of disbelief. Some people believe that in politics, there is one side or the other, and they're unwilling to look at the alternative. Still others...
I hear the same thing everywhere I go—"We need to build an accountability culture!" Great idea, right? But here’s the problem: we’ve been saying this for decades, and...
I have a book that I love—a book I read a couple of times last year and still reference often. It’s called Intelligent Thinking—which, let’s be honest, sounds like a...