Why Top-Performing Banks Never Delegate Culture
Many banks assign culture to committees and wonder why nothing changes. Discover why executive ownership is the key to sustainable culture transformation and top-tier performance.
In this video, I’m going to share how you can dramatically increase the chance of getting larger deals at premium pricing by utilizing team selling instead of the “individual contributor” model of sales.
…You’re going to love this!
Never fear. Every bank seems to run into these.
Step 1: UNLIKE so many attempts at sales training that almost always seem to create a bigger mess of offended best prospects in your area and loss of opportunity from those few than bring results, you first need to start by creating your Level 4 USP—hat extreme difference you uniquely bring to the table so that they can’t WAIT for your first meeting.
Step 2: In contrast to the numbers game approach, make sure that a clear targeting program for the right few—no more than 100 organizations—are identified and that reputational equity is built before your first contact. You want them in love with you BEFORE you show up, so you don’t ever look like a “vendor.”
The goal is to systematically pick off and close 50% of that Top 100 list each year, all at premium pricing and all with full relationships, so your people bring maximum ROI from the salary dollars you invest.
Step 3: As opposed to putting together a few teams and keeping those teams together, instead put together teams based on education, sales ability, and emotional intelligence assessments. The initial “call on team” might have a few different members than the “deliver and bring in all the business meetings” team.
The point is to bring in the right players and unique skills that are right for THAT prospect so that customer doesn’t ever bring up the price and instead asks, “How soon can we start?”
Again, three steps:
By doing this, you can get the profit per employee involved in sales too often quadruple within 6–9 months—which does some great things for your efficiency ratio and your bottom line.
Make sure you tune in next time where I’ll show you how you can transform the accountability of the team assigned to loan growth so that you can get the very best customers at the very best pricing. Plus, you’ll win almost all those deals without ever having to match a rate again!
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