The Power of Cross-Sales—How to Do Them Without Being Salesy
I attended my first bank CEO conference several decades ago. You know what the theme was when people talked about cross-sales? They said, "My people are still order...
I believe you can and should be paid more for what you do.
In this episode, I’m going to show you a few ways to highlight your USPs—“differentiating value”—the right way in your sales process. Customers will sit up and pay attention…and you won’t lock yourself into a rate match.
If you’re the kind of leader…
Here are the challenges:
EVERY bank is facing these issues with regards to getting the word out to prospects about their USPs effectively.
That’s why today, I’m going to give you three steps that will boost your results dramatically in just a few weeks. This isn’t something you can find in most sales training or marketing systems out there.
Step 1: Unlike so many sales training systems that teach “rote questioning,” you need to match the USP to the target market. A little blue-haired old lady will be thrilled about your USP of how your people know how to ladder CDs and match to her retirement goals. But a serial entrepreneur has different concerns – so your approach has to be different.
Step 2: Similarly, sales training isn’t usually integrated with your overall marketing efforts and holistic marketing system. You need integrated messaging explicitly aimed at what the target lights up about. A holistic marketing system like this is how you get ROI from those expensive marketing dollars.
Step 3: Forget the “branding programs” where you use fluffy and boilerplate messages like, “We make decisions locally.” You can’t adopt this “one message fits all” approach. Your salespeople need to have dozens of Level 1, 2, 3, and 4 USPs and know how to use the right three to four for the type of prospect in front of them. Do that, and the customer immediately believes they’ve found their new home.
Let’s go over it one more time. You need:
Do this, and you can have the confidence of KNOWING you can get any deal you want at premium pricing.
In our next episode, we’ll talk about how to use the right sales system. It never feels like sales and works to close over 85% of the deals you identify as the most desirable. And it allows you to relax and prosper during good times and bad.
I attended my first bank CEO conference several decades ago. You know what the theme was when people talked about cross-sales? They said, "My people are still order...
Sometimes, two different ideas seem to challenge each other. You've probably heard me say that everyone has a role in managing the culture of the organization. You've...
I don't care what your position is; you have a sales position. Why? Let's say you're out with other soccer moms, and somebody mentions they're planning on building a...
When I was working on my graduate studies in organizational development, I learned about the concept of learned helplessness. What I've discovered is that it’s a...
Ken Blanchard wrote several books years ago and conducted a research study. What he found was that the number one concern for business owners was the lack of people...
Do you feel good about yourself when you help other people? What if you could get your team excited about having your clients acquire all the products and services...
Whenever I do the Breakthrough Banking Blueprint Conference, I ask the question “Who here is in marketing”, and one or two hands go up. I ask again, “Who here is in...
It’s a whole new playing field out there. With AI we now have the tools to find your next best customers, but if you don’t bring wisdom to the tools, you have more...
We know that for banks that have 2 billion in assets that anywhere between 50 to 140% of their profits come from their top 100 most profitable customers. But the real...
Several years ago, there was a gentleman who came into our boot camp, and he was an EVP of a bank on the West Coast. He told me that they had hired a firm, spent...