According to research by Ward-Green & Hill Associates, ninety-three percent of our insights are reached because of non-verbal communication. The human body can make over 700,000 different physical movements. If each one communicates a different message, what is your body language saying about you?
How are your environment, clothes, facial expressions, gestures, posture, and all other non-verbal factors helping to contribute to your success?
To have it work FOR you, avoid threatening gestures. Your inside controls your outside.
Check yourself. The following gestures can be perceived as threatening. Do you tend to do any of these?
The innate nature of body language makes it one of the most difficult things to self-evaluate, so don’t hesitate to ask a colleague to help. What’s working FOR you? What’s working AGAINST you?
Consciously commit to change those things that work against you.
Most banks never see it coming—the hidden sales leak that quietly kills momentum and stalls growth. Discover how top-performing banks fix it fast, triple cross-sales, and build teams that drive results without pushing harder.
Most banks never see it coming—the hidden sales leak that quietly kills momentum and stalls growth. Discover how top-performing banks fix it fast, triple cross-sales, and build teams that drive results without pushing harder.
In this video, I discuss how the top 1% of community banks are not working harder than their competitors—they’re working smarter. By leveraging a high-performance...
Net interest margin is under pressure—and if your bank is still waiting on rate changes to save your profitability, you’re already behind. In this sharp, no-fluff...
Bankers, let me ask you a brutal but necessary question:Why are you still playing checkers while the top-performing banks are playing 4D chess with deposit growth? If...
Do you agree that high quality customers love high quality attention? Let's explore how you can transform your safety and profitability by creating the kind of...
What if you can use extreme differentiation to get 150 basis points or more on the loan side and improve your deposit pricing at the same time? If you're the kind of...
You deserve to get paid more. Rate matching is the most destructive force in community banking today. And because of it, as a community bank, you are underpaid for the...
Does every team member on your team know how they tie to profit? I mean really know? When a study published in Businessweek revealed they had asked 6,000 employees, "Do...
Everyone has patterns of disbelief. Some people believe that in politics, there is one side or the other, and they're unwilling to look at the alternative. Still others...
