More Than a Feeling—How Bank Culture Drives Profit [VIDEO]
Does bank culture really matter? Gallup tells us that if you have an average amount of disengagement, it will rob $3,400 from your bottom line for every $10,000 of...
Yet this intentional congruence is one of the most important practices that you must follow if you want to grow and prosper.
In this blog, I want to share with you a concept that has transformed the strategic planning results for hundreds of banks, increasing profits by 20 to 50 to even 100% in one year.
Challenge #1
The traditional planning process done by most banks doesn’t allow for proper alignment, making it almost impossible to be a top-performing bank.
Challenge #2
Almost nobody really seems to know what exactly to align.
Challenge #3
Your executive team, with all the best of intentions, seems to be at odds about priorities. So they’re each doing their thing without knowing exactly what they are all collectively and individually responsible for creating regardless of department responsibilities. It seems like these same problems have been looming in almost every bank for decades.
So let’s rewrite history.
Unlike so many traditional planning processes, the best approach to strategic planning for elite banks that are all performing fears in growth and profitability is a one-page plan designed exclusively for community banking. It includes all the key ideas from the BHAG to the vision values and key initiatives, to name a few.
Prepare for some powerful conversations because prioritizing the parts of your plan onto one sheet focuses on critical thinking skills. I always have a bank give me a rough one-page plan before we start working together. It takes them two full days of challenging everything to settle for the final plan, which is always infinitely different from the first plan.
It’s hard work, but quite frankly, some of the most critical work an executive team ever does.
Create a supportive quarterly strategic planning process where all the “got-a-minute” interruptions are replaced by a few days of deep thinking, challenging, and committing. It ramps up the implementation by at least 50% so that you can get to your desired results faster.
I’ve heard bank after bank say, “We hit every goal and every deadline,” which is the point of strategic planning, the peace of mind, of knowing that you can live your commitments — what a contrast to what was happening with the old process!
Does bank culture really matter? Gallup tells us that if you have an average amount of disengagement, it will rob $3,400 from your bottom line for every $10,000 of...
I've heard it a thousand times—a CEO will say to me, "I am so tired of lenders walking into my office and saying, 'Boss, I'm going to lose this deal unless we match the...
When everyone is competing for a scarce item, it becomes difficult unless you improve at it. This is exactly what we need to do with low-cost deposits. Let’s face it,...
I attended my first bank CEO conference several decades ago. You know what the theme was when people talked about cross-sales? They said, "My people are still order...
Sometimes, two different ideas seem to challenge each other. You've probably heard me say that everyone has a role in managing the culture of the organization. You've...
I don't care what your position is; you have a sales position. Why? Let's say you're out with other soccer moms, and somebody mentions they're planning on building a...
When I was working on my graduate studies in organizational development, I learned about the concept of learned helplessness. What I've discovered is that it’s a...
Ken Blanchard wrote several books years ago and conducted a research study. What he found was that the number one concern for business owners was the lack of people...
Do you feel good about yourself when you help other people? What if you could get your team excited about having your clients acquire all the products and services...
Whenever I do the Breakthrough Banking Blueprint Conference, I ask the question “Who here is in marketing”, and one or two hands go up. I ask again, “Who here is in...