Welcome to The Top 5 Percenter™ Blog
Dive in for concise, powerful insights on elevating community banking. Discover strategies and success stories for superior performance, from boosting financial margins to cultivating a dynamic culture. These posts literally contain the secrets of the Top 5 Percenters™. Sign up to the newsletter so that you don’t miss a single post.
The 4-Step System to Attract Top-Quality Prospects Who Pay Premium Prices
I believe everyone wants to feel special and be treated uniquely according to their specific needs and wants. And when it comes to sales, some prospects are more special than others. Research shows that for banks up to $2 billion in size, their top 100 most profitable customers account for between 50–120% of the profit! In this episode, I’m going to show you how to find another 100 just...
Solving the Middle Management Breakdown
https://emmerichgroup-2.wistia.com/medias/1kbvzre6mo?embedType=async&videoFoam=true&videoWidth=1163 I believe that when middle managers master management, the resulting breakthroughs are profound and sustainable. In this episode, I’m going to share with you how to overcome what I call “the middle management breakdown”—the block that keeps executives’ dreams from being the reality executed...
How to Sequence Success to Create More Success
https://emmerichgroup-2.wistia.com/medias/5qytxk1h4d?embedType=async&videoFoam=true&videoWidth=1163 I believe progress begets progress and success begets success. In this episode, I’ll show you how you can create a series of successes that open the way for even more impactful successes later on. On the flipside, stumble once and all your hard work up until then could come tumbling down....
How to Use Visibility to Drive Performance
https://emmerichgroup-2.wistia.com/medias/7pamfxqijb?embedType=async&videoFoam=true&videoWidth=1163 I believe visibility of what matters DRIVES the changes that matter. In this episode, I will show you how you can create results that matter—those that impact profitability through visibility systems. If you’re the kind of leader who has every employee already aware of exactly what high...
How to Get Every Employee to Know How They Tie to Profit
https://emmerichgroup-2.wistia.com/medias/zen1vof249?embedType=async&videoFoam=true&videoWidth=1163 I believe almost every person can DOUBLE their productivity at work. In this episode, I’m going to share with you a process I have used over and over again to not only double but often times quadruple the profit per employee within a few years! If you’re the kind of executive who feels like...
How to Address the Core of Accountability Issues: Confidence
https://emmerichgroup-2.wistia.com/medias/l2wj2klcy2?embedType=async&videoFoam=true&videoWidth=1163 I believe hard work should be rewarded with financial gains. In this first video and the rest of this five-part series on accountability, I’m going to share with you how to get more accountability from your team members for the things that move the profit needle. If you’re the kind of...
Rate Matching Isn’t Required: Follow My 3-Step Process to End Rate Matching Forever
I believe rate matching is the most destructive force in community banking today. Because of it, community banks are underpaid for the value you deliver. I believe you should be paid more. Today, I’m going to show you how to stop your prospects from asking you to match a rate to “win the business” and start getting paid more within the next two weeks. Deal? Great! You’re going to love...
How to Find All the Deposits You Want in Your Market
I believe the world is an abundant place. If you are the kind of banker who can't seem to find enough deposits, or you are doing well, but want to discover how to bring your costs of funds down even more, you are going to love this video.
How to Build a “Culture-Score-Improves-Every-Year” Iron-Clad System
https://emmerichgroup-2.wistia.com/medias/ja251rpxlc?embedType=async&videoFoam=true&videoWidth=1163 I believe a great culture makes running an organization delightful. In this episode, I’ll share with you a system we use with our clients, who, almost without exception, improve their culture scores every year compared to the year before—often for over a decade. Maybe you think your culture...
A Line in the Sand—Stop Crazy-Making, Culture-Destroying Behaviors for Good
https://emmerichgroup-2.wistia.com/medias/ghybyia573?embedType=async&videoFoam=true&videoWidth=1163 I believe that sometimes, sadly, a workplace can feel a bit like an adult day care. In this episode, I’ll show you how you can stop the behaviors that keep you stirring at night while your ability and “safety” to lead is pulled out from under you. You may feel that you have a good culture,...
The Real Reasons a Customer Leaves Your Bank
https://emmerichgroup-2.wistia.com/medias/641vqhareh?embedType=async&videoFoam=true&videoWidth=1163 I believe people want to trust their banker and count on them for guidance on making good financial decisions. In this episode, I’m going to show you how to not only recover from the damage that was done to the industry when a megabank was called out on sales practices that caused improper...
Here’s How Banks Double Their Cross-Sales in 4 Months
https://emmerichgroup-2.wistia.com/medias/f416cc75yf?embedType=async&videoFoam=true&videoWidth=1163 I believe that great organizations have mastery of two things—great people and great systems. In this session, I’m going to share with you a system that has consistently and predictably doubled cross-sales in 4-5 months. If you’re the kind of person who: Has had a few false attempts at fixing the...