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Don’t Let Your Customers Have “Frightening” Customer Service Experiences

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Are your employees scaring your customers away because of their “ghoulish” service? (more…)

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October 27, 2011Customer Service Mystery ShoppingNo Comments

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Chief Executive Officer, Roxanne Emmerich, is the New York Times, #1 Amazon, Businessweek and International Bestselling author of Thank God It’s Monday®! She and her team of experts specialize in transforming the performance of community banks…taking banks to a level of performance they never dreamed possible.

 

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