What Boards Miss That Can Tank a Bank
Your boardroom may be your biggest blind spot. Discover how elite banks fix strategy at the Breakthrough Banking Blueprint™ Bootcamp.
Welcome to the Top 5 Percenter™ Blog
Volatile Economy Exposes Mistakes [VIDEO]
Challenging times can be overwhelming. They can also be times of great opportunity for those who stay awake.
First, we have to change our way of doing things and discover—or rediscover—the ability to systematically pull in the very best new customers at premium pricing.
Video: Volatile Economy Exposes Mistakes
In the past, a good economy covered up mistakes. It has since been revealed that maybe we weren’t as strong as we thought we were, and maybe customers were walking into our banks simply because it was easy to seek convenience.
“Because we’re here” probably won’t work very well as a strategy going forward even though “convenience” had, for many years, been the number one driving criteria of how someone chose their bank.
Instead, you have to better identify your next most-profitable new customers, and then figure out a process guaranteed to create an 85% to 90% close rate.
Then for the even-harder part—you have to make sure your people are executing it.
How to Get Ahead
You have a great opportunity to come out ahead during these disruptive times. Many bankers will go into their reptilian brain processes, whereby they’ll go into fear. They’ll shut down. They’ll cut expenses.
Alternatively, it is those banks that “lean in,” like in every industry during a recession, that come out ahead.
The good news is—you get to choose.
– Roxanne Emmerich
Please watch the video above and share it with your exec team and board.
More From The Blog
What Your Board Doesn’t Know About Performance—And What It’s Costing You
Most boards are left out of execution—and it’s destroying performance. Here’s how top 5% banks fix it.
The Strategic Planning Lie That’s Keeping You Average
Forget templates. Roxanne Emmerich reveals how top banks burn the rulebook and build execution systems that deliver relentless results.
Fix Performance, Fix Everything—Why Great Banks Don’t Leave Results to Chance
Hope doesn’t scale. Systems do. Find out how elite banks drive results with engineered behaviors and real-time accountability.
Community Banks Doing It Right – What the Top 5% Know and Do
Roxanne Emmerich reveals how top 5% banks grow $100M+ in core deposits and triple cross-sales—without matching rates or chasing gimmicks.
Why Most Banks Fail at Cross-Selling—And How the Best Banks Are Tripling Results
Cross-selling isn’t a script—it’s a system. Discover how top-performing banks engineer daily discipline that triples products per customer and locks in loyalty.
Your “Nice” Culture Is a Lie. And It’s Costing You Millions.
One bank ditched fake smiles and vague reviews—and doubled profits in 12 months. Here’s how they built a culture that actually works.
Straight Talk from the C-Suite: What High-Performing Bank Execs Are Doing Differently
Top execs are done with old sales playbooks. Discover what’s replacing them—and why one COO hasn’t missed a quarter in six years.
How Elite CEOs Run Game-Changing Board Meetings
Most board meetings are packed with data—but starved of strategic clarity. Discover how the top 5% of banks engineer boardrooms that drive performance, challenge respectfully, and align with breakthrough plans. This week’s episode reveals what high-performing CEOs do differently—and how you can bring that same power to your board.
What the Best Banks Know—and the Rest Still Don’t Get
Top banks play to win. Discover what they do differently—and why it starts with culture and strategy.