by Shaun Heuerman | Jul 22, 2010 | Employee Engagement, High Performance
Busy work. It’s nuts. It’s out of proportion. In fact, the people who are always whining about being too busy and overwhelmed tend to be your least effective people. Ever notice that? The fact that they do their work so gracelessly and with such difficulty...
by Shaun Heuerman | Jun 10, 2010 | Customer Success, High Performance
If I owned a tattoo shop for bankers, I’d ink the same thing over and over onto client after client: Life gives to the givers and takes from the takers. It’s not just pithy, you know—it’s true. If you want to put your bank on the receiving end of the...
