by Shaun Heuerman | Oct 15, 2014 | Sales & Marketing
Your job descriptions could be killing your bank’s performance. We both know you have two types of employees: superstars — and the well-meaning, but average performing players. The superstars are going to excel no matter what. But your average players can do...
by Shaun Heuerman | Jan 3, 2013 | Workplace Culture
Let’s face facts. You know it is true. Banks stink at sales culture. Most say they’re working on it…but most have been “working on it” for three decades now, and they still stink at it. Why? Because you are repeating the mistakes...
by Shaun Heuerman | Feb 20, 2012 | Workplace Culture
Try this as a 30-Day Turnaround: Why is it that a $450 million bank with nine years of flat organic growth suddenly had an annualized growth rate of 35 percent within 30 days of one culture intervention? Why is it that a $920 million bank consistently ranked in...
