Cross Sales Part 1 of 3

If you want to improve the performance of your bank, you’re probably going to need to improve your cross-sales. When your people are meeting with your customers and they’re accomplishing six, seven, eight, maybe nine, or sometimes ten cross-sales on...

How to Build a Top Performance Culture

How do you, as an executive, build a  performance culture that attracts top talent, retains top talent, and allows your bank to thrive?  Top performance culture is easier said than done—but it can be done You just have to know the magic performance culture formula...

Mastering Team Selling at Your Bank

When I started as a lender, I got a briefcase, got in my car, and went up and down the street calling on folks hoping that they would bring their commercial and agricultural relationships to me. Well, sometimes they did, and sometimes they didn’t. I thought I was...