by Shaun Heuerman | Dec 30, 2021 | Consulting
Listen, I don’t know about you, but I think everyone’s pretty much tired of 2021. But what’s going to happen in 2022? Well, first of all, what did we learn from 2021? 2021 Lesson Number 1 As community bankers, we’ve learned we are tough and that we...
by Shaun Heuerman | Dec 25, 2021 | Consulting
Merry Christmas to you, your team, and your family. At a time like this, we should stop and reflect on what this holiday is all about. It’s all about family, and we know it—because having the love and the ability to impact other people in the world and the ones...
by Shaun Heuerman | Dec 23, 2021 | Consulting
How do you increase your bank’s profits, and replace PPP revenue, when your desperate competitors are doing crazy things, and it has never looked harder to create profit within your bank? Well … Here’s the reality There are circumstances outside of your...
by Shaun Heuerman | Dec 16, 2021 | Consulting
There’s been a popular question around for decades: How to improve cross-selling in banks? Yes, some people don’t like to use the word “cross-sells” after what happened with a certain large bank that got into some trouble. But the reality is that...
by Shaun Heuerman | Dec 15, 2021 | Bank Marketing, Customer Satisfaction, Profitability and Growth
This last year was brutal for NIM compression at most community banks. And yet it was understandable, and it reconciled with some nice PPP fee income that drove up the profits of many banks. However, bank boards are now more than a little concerned. Since fee income...