by Shaun Heuerman | Jul 2, 2015 | Effective Leadership
Even though it was 20 years ago, I remember it like it was yesterday. One of the attendees at a bank CEO conference came up after my speech and began to lecture me. “There’s one distinction you’re missing, Roxanne. We bankers, we’re like...
by Shaun Heuerman | Jun 25, 2015 | Effective Leadership
I’ve seen it happen a million times. Managers tell me, “But we told them what to do, showed them how to do it…and they’re still not doing it.” Financial institutions actually have more of a challenge with this. Because every workday involves quantifiable numbers, the...
by Shaun Heuerman | Jun 17, 2015 | Policies and Procedures
Fortune cookies and horoscopes are miracles of marketing. They predict something that happens to almost everyone every day (“You will meet someone new”) and somehow make you feel like it was written just for you. Well, sometimes. That worked a lot better when I was...
by Shaun Heuerman | Jun 11, 2015 | Policies and Procedures
Chasing your tail is never a flattering or productive exercise. Most executives are exhausted by the constant need to “run” the business. Can you relate? Michael Gerber’s The E-Myth Revisited talks about something that can make your life easy — The Franchise...
by Shaun Heuerman | Jun 4, 2015 | Employee Motivation
According to a recent study by Teresa Amabile and Steven J. Kramer, when 600 managers were asked to rank the impact on employee motivation and emotions of the five workplace factors that are commonly defined as significant influencers—incentives, recognition,...
