by Shaun Heuerman | Sep 22, 2010 | Employee Motivation
You’ve heard the expression, “You wouldn’t know a good thing if it bit you”? It’s a funny expression, but as it pertains to employee motivation, it’s right on the money. According to a recent study by Teresa Amabile and Steven J. Kramer, when 600 managers were asked...
by Shaun Heuerman | Aug 12, 2010 | Employee Motivation, High Performance, Purple Cow
“WHOOOOOO’S HOT?” I shout this into the microphone at ballrooms full of bankers in city after city. After I yell, “Whoooooooo’s HOT?” each table of ten goes nuts trying to get my attention. They shout, they whistle, they cheer, they...
by Shaun Heuerman | Jul 22, 2010 | Employee Engagement, High Performance
Busy work. It’s nuts. It’s out of proportion. In fact, the people who are always whining about being too busy and overwhelmed tend to be your least effective people. Ever notice that? The fact that they do their work so gracelessly and with such difficulty...
by Shaun Heuerman | Jun 10, 2010 | Customer Success, High Performance
If I owned a tattoo shop for bankers, I’d ink the same thing over and over onto client after client: Life gives to the givers and takes from the takers. It’s not just pithy, you know—it’s true. If you want to put your bank on the receiving end of the...
by Shaun Heuerman | May 13, 2010 | Sales Meetings
Is there anything worse than a bad meeting? Anything? Fine, yes, world hunger, soul-crushing poverty, and violence in the Middle East. But in the midst of a truly bad meeting, it’s easy to convince yourself that all of those problems will be distant memories...
