Welcome to the Top 5 Percenter™ Blog

An Important Skill You Must Develop to Be a Great Leader [VIDEO]

by | Effective Leadership, High Performance, Profitability and Growth, Strategic Planning

Does your executive team know how to stand in the heat of difficult conversations?

Video:An Important Skill You Must Develop to Be a Great Leader

It’s easy to be nice to each other.  I grew up in the Midwest, and my mama taught me to be a nice girl. That was one of the things that was held very dear in my heart, and it was one of the things that I valued.  As I became an executive, I realized I needed to learn how to call people tight on their behaviors when they weren’t in alignment. I needed to be able to bring up tough subjects like “Hey, this strategy isn’t working, we may need to change something.”

These are skills we have to learn as executives, it’s not something that comes naturally to human beings. These kinds of skills can be learned, but only when we bring consciousness, awareness, and a commitment to learning these kinds of things do we create the opening for that to be possible.

I believe that in the future the executive teams that pull ahead will be not the ones which have the smartest people, because smart people are now being replaced by artificial intelligence, and so much of that kind of thinking is not as important.  It will be those executive teams who will allow themselves—and commit themselves—to growing their emotional intelligence and their ability to hear and listen and stand in the heat of difficult conversations.


– Roxanne Emmerich

Please watch the video above and share it with your exec team and board.

More From The Blog

You Deserve More and Better [VIDEO]

Are you tired of accepting or being bound by limiting beliefs?     Today, we're going to blow up the biggest limiting belief in banking. It's so bad that it keeps you...

Master the Four Levels of USPs [VIDEO]

What if you can use extreme differentiation to get 150 basis points or more on the loan side and improve your deposit pricing at the same time?   If you're the kind of...

Stop Matching the Competition [VIDEO]

You deserve to get paid more. Rate matching is the most destructive force in community banking today. And because of it, as a community bank, you are underpaid for the...

How to tie everyone to PROFIT [VIDEO]

Does every team member on your team know how they tie to profit? I mean really know? When a study published in Businessweek revealed they had asked 6,000 employees, "Do...

Who Made Up THAT Rule? [VIDEO]

Everyone has patterns of disbelief. Some people believe that in politics, there is one side or the other, and they're unwilling to look at the alternative. Still others...