What’s the biggest mistake made during a strategic planning day? That’s easy. Lack of intentional congruence. In other words, there’s a whole bunch of stuff on the paper, but it doesn’t match. I remember when I was a young mother, and my mother...
If you knew what the very top-performing banks knew, could you become a top-performing bank? I think there’s a strong possibility. In banking, there are some secrets that many of the top-performing banks hold close to their chest because they don’t want...
If strategic plans actually exist to create predictable growth, profit, and bank culture, why is it that most of them do the opposite? Why is it that in most banks in America, the strategic plans don’t get implemented? Why do I hear from hundreds of bank CEOs...
On April 17, 1961, a ragtag bunch of Cuban exiles backed by the U.S. tried to invade Cuba at the Bay of Pigs. The invasion was a mess of poor planning and miserable execution. Most of the 1500 people were killed or captured, and the U.S. government was forced to pay...
