by Shaun Heuerman | Dec 6, 2018 | Profitability and Growth
I believe quality loan growth is one of the top three drivers of sustainable profitability for banks. In this session, I’m going to show you how, by restructuring your lending department, you can increase the productivity per lender by 30–40% or more within 12...
by Shaun Heuerman | Nov 22, 2018 | Culture
I believe everyone wants to work in a place where they get energized and surround themselves with competency. In this episode, I’ll show you how you move the culture score needle—the leading predictor of future growth and profitability. If you’re the kind of...
by Shaun Heuerman | Nov 15, 2018 | Culture
I believe everyone loves to be well-taken care of. In this episode, I’ll show you how to take a good service culture over the moon—to have a service culture that is so remarkable that everyone is talking about you and sending their friends. If you’re the kind...
by Shaun Heuerman | Nov 8, 2018 | Culture
I believe a great culture makes running an organization delightful. In this episode, I’ll share with you a system we use with our clients who, almost without exception, have improved their culture scores every year compared to the year before—often for...
by Shaun Heuerman | Nov 1, 2018 | Culture
I believe that sometimes, sadly, a workplace can feel a bit like an adult daycare. In this episode, I’ll show you how you can stop culture destroying behaviors that negate your ability to safely lead at your bank, and keep you awake at night. If you’re the kind...
