What Your Board Doesn’t Know About Performance—And What It’s Costing You
Most boards are left out of execution—and it’s destroying performance. Here’s how top 5% banks fix it.
If I had a nickel for every call I’ve received over the years that went like, “Well, we spent about $250,000 on sales training. It helped for a month or two, but to be honest, we didn’t receive any return on investment,” I could bail out the financial sector myself with enough left over for pizza.
What bank exec teams fail to understand before making this tragic and often repeated error is that sales training must NEVER come first.
Without context, the content will go nowhere. It’s like pouring coffee into a cup. Pour all you want, but at some point, if you want the coffee to end up in your belly instead of all over the kitchen tile, you’ll need a bigger cup. A healthy workplace culture is precisely that—a bigger cup.
Without a healthy culture—a group of people fired up, joyful, jumping with enthusiasm to help people—you can teach skills all you want, but it is a waste of time and money. All that training will end up running down the drain.
The Gallup Report claims that for every $10,000 of payroll, the average business loses $3,400 in productivity due to people being disengaged. Banks are masters of creating disengaged employees, so there’s a good chance that the number is much higher for our industry.
Why not go after the real bottom-line impact FIRST and then think about raising the top line, knowing it has a chance of going to the bottom line?
These are the critical first steps to an ongoing process that can win deposits without paying up for them while earning all the services and products that come along with those deposits.
Most boards are left out of execution—and it’s destroying performance. Here’s how top 5% banks fix it.
Forget templates. Roxanne Emmerich reveals how top banks burn the rulebook and build execution systems that deliver relentless results.
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Roxanne Emmerich reveals how top 5% banks grow $100M+ in core deposits and triple cross-sales—without matching rates or chasing gimmicks.
Cross-selling isn’t a script—it’s a system. Discover how top-performing banks engineer daily discipline that triples products per customer and locks in loyalty.
One bank ditched fake smiles and vague reviews—and doubled profits in 12 months. Here’s how they built a culture that actually works.
Top execs are done with old sales playbooks. Discover what’s replacing them—and why one COO hasn’t missed a quarter in six years.
Most board meetings are packed with data—but starved of strategic clarity. Discover how the top 5% of banks engineer boardrooms that drive performance, challenge respectfully, and align with breakthrough plans. This week’s episode reveals what high-performing CEOs do differently—and how you can bring that same power to your board.
Top banks play to win. Discover what they do differently—and why it starts with culture and strategy.
Most banks track performance after it’s too late. In this week’s video, Roxanne reveals the exact metrics Top Gun CEOs use to fix results before they lag.