How Elite CEOs Run Game-Changing Board Meetings

Too many community bank board meetings are packed with data—but empty of direction. And that misstep is quietly draining performance. This week, Roxanne unpacks how the Top 5% of banks engineer boardrooms that drive real results:  Discover why dumping data doesn’t...

What the Best Banks Know—and the Rest Still Don’t Get

Want to know why the top-performing banks in America consistently win awards and crush benchmarks while others plateau? The insider playbook reveals:  ✅ They reject cultural drift and chase profit, not volume. ✅ They engineer magnetic cultures that boost referrals and...

What the Best Banks Measure (and the Rest Miss): The Hidden Levers of Top Gun Leaders

Most banks obsess over lagging indicators—by the time those metrics show up, the opportunity to fix the problem has passed. Top Gun Bank CEOs flip that equation. They engineer outcomes by focusing on behavior-driven leading indicators that drive revenue and...

The Number One Motivator…NOT What You Think [VIDEO]

Trick question for you. What is the number one motivator for employees?   Every time I talk with executives, they often suggest that paying employees more—up to a certain level—is the answer. Sure, research supports this to some extent, but that’s not the full...

Profit Connect: Tie Your Team to Profitability [VIDEO]

In talking to hundreds of bank CEOs, I’ve heard the same repeated message. We’ve got good people.   They have good customer service skills, but they don’t really know how to bring in the entire relationship at premium pricing,...