by Shaun Heuerman | Apr 7, 2011 | Effective Leadership, Employee Engagement, Employee Motivation
In today’s turbulent economic market, even the strongest and most powerful corporate icons are challenged to find ways to improve their efficiencies. As they require more work from fewer numbers of people, their top priority is to have effective leaders and...
by Shaun Heuerman | Mar 31, 2011 | Strategic Planning
Calling current conditions for business “unpredictable” is like saying Voldemort has bad manners. Planning even a single year in advance seems like a leap of faith. But there are a few simple rules that can keep your strategic planning meaningful despite...
by Shaun Heuerman | Mar 17, 2011 | Customer Success, Sales & Marketing, Sales Process
Anyone who has seen The Sound of Music knows there are seven notes in the musical scale, from ‘do’ (a deer) to ‘ti’ (a drink with jam and bread). But do your salespeople know about the seven notes on the sales question scale? Not all questions are the same. Just as...
by Shaun Heuerman | Mar 10, 2011 | Customer Success, Sales Process
Anybody who walks into your bank has got a real problem. People without problems don’t wake up in the morning and say, “Today is a good day to spend talking to a banker,” any more than they would decide to talk to a doctor for kicks. People without...
by Shaun Heuerman | Mar 3, 2011 | Customer Success
One of the best side effects of the recession is the long, hard look consumers are taking at their financial habits. Nine credit cards and three mortgages might not have been such a boffo plan after all. We also see the rebirth of a virtue of the past—saving. Even if...
