by Shaun Heuerman | Jan 28, 2015 | Effective Leadership
Are you as good as you think you are? Whether the economy gets better or not is out of your control. But YOU getting better—that’s entirely in your control, and it’s non-negotiable. As a leader, YOU set the standards. And this year, those standards had...
by Shaun Heuerman | Jan 21, 2015 | Strategic Planning
Do you mind if I ask what on Earth you think you’re doing? I’m sorry, that was rude. I’m not trying to be nosy. But I couldn’t help noticing that you’re doing the old “Mission Statement, SWOT, and Goals” thing. That’s...
by Shaun Heuerman | Jan 8, 2015 | Sales Process
Blow Your Competitors Out of The Water You’ve heard it before – the bankers who are STILL calling on clients asking hideously inept questions such as, “What kind of things are you looking for in a bank?” or “Tell me about your business,”...
by Shaun Heuerman | Dec 17, 2014 | Strategic Planning
Is your strategic plan the right plan—and one that can and will get completed?If you’re like most bankers, you probably pulled your strategic plan together eight or nine months ago. But is everyone in the bank on a weekly process to make sure they all hit the...
by Shaun Heuerman | Dec 11, 2014 | High Performance, Workplace Culture
Culture is the leading predictor of future growth and profitability. Great news if you have a great culture—otherwise, not such good news. After working with hundreds of banks over 24 years, I can say unequivocally that banks that turn around their cultures...