News Flash—Markets Don’t Dictate Premium Pricing [VIDEO]

Every time I meet a new bank CEO, I hear the same thing I’ve heard from thousands of other bank CEOs before. They say, “Roxanne, it’s different here.” Here, we have to measure rates. Here, we have pricing competition. That’s just how it is. I’ll never forget meeting...

Managing Through Victimhood and Learned Helplessness [VIDEO]

Have you ever rolled out of bed on a Monday morning, fired up and ready to take on the week, only to be met with a flood of excuses? You’re pumped, you’re ready to go, but instead, you hear things like, “I can’t because no one told me,” or “Boss, I have a hangnail—I...

Mindset for Premium Pricing: When Your People Don’t Believe You’re Worth More [VIDEO]

So, I’ve had a mentor for about 30 years now. He’s one of the wealthiest people in the country, and when he came here, he had just fifty bucks in his pocket. He once shared a system with me, and as soon as I started using it, things just clicked. It worked right away....