by Shaun Heuerman | May 26, 2022 | Increase Net Interest Margin
I’ve been in banking for more than 30 years. Recently, I tried to estimate how often I’ve heard a community bank CEO say, “No matter what we do, we can’t get our NlM out of the 3s. It’s impossible.” It turns out that I can’t estimate it. The...
by Shaun Heuerman | May 19, 2022 | Sales Process, Sales Training
The past decades and even centuries have witnessed much banking innovation. Consider pneumatic capsule transportation (1799), the credit card (1950), and the ATM (1967). Those innovations were external—easily visible to everyone. But there is also a history of...
by Shaun Heuerman | May 12, 2022 | Strategic Planning
Loan growth. Ears of bank CEOs across the country perk up when those two words are spoken, especially now in 2022. But there’s a caveat to that as well. Grow loans too quickly and regulators will be all over you, assuming all manner of misdeeds. Too slowly and...
by Shaun Heuerman | May 5, 2022 | Sales Process
The last two times we connected, we’ve been talking about the need to improve the cross-sales within your bank to create a better sales experience for your people. And to make sure that you capture the entire customer relationship by creating a transformation of...
by Shaun Heuerman | Apr 28, 2022 | Sales Process
The last time we met, I told you we’d be coming back this time to discuss: how do you boost those cross-sales and how to do it by having a cultural transformation within your organization. Because that change in your culture and improvement in your bank’s...
