Three Challenges Facing Community Bankers and How Top Performers are Fixing Them [Video]

by Shaun Heuerman | Aug 23, 2011 | High Performance, Sales & Marketing

Roxanne Emmerich shares three of the biggest challenges she sees banks dealing with today and the processes top-performing banks are using to fix them. Let us know what you think!

Calling it Tight: Running a Tight Ship

by Shaun Heuerman | Aug 18, 2011 | Effective Leadership, High Performance, Workplace Culture

Someone’s late for a meeting. Nobody calls the person on it. Next week, three people are late. That’s no coincidence. Eventually, there won’t be a meeting in the entire organization that starts within 15 minutes of the scheduled time. Sales reports aren’t done...

Banks Miss Mortgage Opportunities More Often than Anthills Have Ants

by Shaun Heuerman | Aug 11, 2011 | High Performance, Sales Process

It happens every day, all day in almost every bank. The phone rings. A well-meaning staff person answers politely. The inquirer asks, “What are your mortgage rates?” to which the well meaning staff person begins to list the rates, thanks the caller for...

Creating a Movement in Your Organization [Video]

by Shaun Heuerman | Aug 10, 2011 | Effective Leadership

Here is a short three-minute video that presents an example of creating a movement. It’s not about the leader, it’s about the first follower. The first follower enrolls the second which in turn begins a movement or momentum. While the video is taken by an...

Are Your Marketing People Respected?

by Shaun Heuerman | Aug 4, 2011 | Sales & Marketing, Strategic Planning

In a survey conducted by Chief Marketing Officer Council, only 10 percent of respondents said they thought their marketing people are “highly influential and strategic.” Less than half said their teams are “well regarded and respected.”...