Your Plan Won’t Save You in a Merger—But This Will

Most Bank Mergers Fail. Here’s What the Top 1% Do Differently.  Your plan won’t save you.
Not in a merger. Not in disruption. Not when the pressure’s on.
Because plans don’t execute themselves—people do.  And if your culture can’t carry the weight, the whole thing...

Why Culture Cannot Be Delegated

Most banks lie to themselves about culture. They treat it like window dressing—something HR manages, or worse, a “culture committee” babysits with doughnuts and posters. And then they wonder why execution crumbles, margins shrink, and their best talent bolts for...

The Number One Motivator…NOT What You Think [VIDEO]

Trick question for you. What is the number one motivator for employees?   Every time I talk with executives, they often suggest that paying employees more—up to a certain level—is the answer. Sure, research supports this to some extent, but that’s not the full...

Profit Connect: Tie Your Team to Profitability [VIDEO]

In talking to hundreds of bank CEOs, I’ve heard the same repeated message. We’ve got good people.   They have good customer service skills, but they don’t really know how to bring in the entire relationship at premium pricing,...

The 24-Hour Culture Makeover to Transform Your Organization into a Powerhouse of Growth & Profitability [VIDEO]

Many of us dream of working in an environment that energizes us and is surrounded by competence.   In this episode, I’ll discuss how you can improve your organization’s culture—the leading predictor of future growth and profitability—in just a matter of...