by The Emmerich Group | Aug 15, 2024 | Accountability, Culture, Customer Service, Customer Success, Deposits, Effective Leadership, Employee Engagement, Employee Motivation, Employee Training, High Performance, Managing Employees, Profitability and Growth
When I was working on my graduate studies in organizational development, I learned about the concept of learned helplessness. What I’ve discovered is that it’s a significant issue. It’s often the reason why organizations don’t become Top Five...
by The Emmerich Group | Jun 27, 2024 | Effective Leadership, Employee Engagement, Employee Motivation, Employee Training, High Performance, Managing Employees, Sales Process, Sales Training
All of our Top 5% performing banks have something in common. They’ve all mastered the science of team selling. Yeah, I know you think you’re doing team selling because you put Josie and Molly together and you put Tom and Joe together- that’s not...
by The Emmerich Group | Jun 20, 2024 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, Employee Training, High Performance, Managing Employees, pop, Profitability and Growth, Sales Process
Most bank CEOs tell me, we have great people, and yet, sometimes they suffer not such great efficiency ratios, return on assets, return on equity. And what they’re really saying is we have good people, but they’re not great because they don’t know...
by Shaun Heuerman | Mar 7, 2024 | Accountability, Creating an Accountability Culture, Culture, Effective Leadership, Employee Engagement, Employee Motivation, Employee Training, High Performance, Managing Employees, Profitability and Growth
I believe that when middle managers master management, the resulting breakthroughs are profound and sustainable. In this episode, I’m going to share with you how to overcome what I call “the middle management breakdown”—the block that keeps executives’ dreams from...
by Shaun Heuerman | Jun 29, 2023 | Accountability, Creating an Accountability Culture, Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance, Managing Employees, Profitability and Growth, Workplace Culture
I believe that we all have a secret desire to create legendary results. In this episode, I’ll show you how to have your best year ever. We will discuss a step-by-step blueprint we’ve been honored to assist hundreds of banks to achieve and maintain top 5% performance...
by Shaun Heuerman | Jun 22, 2023 | Accountability, Creating an Accountability Culture, Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance, Managing Employees, Profitability and Growth, Workplace Culture
Many of us dream of working in an environment that energizes us and is surrounded by competence. In this episode, I’ll discuss how you can improve your organization’s culture—the leading predictor of future growth and profitability—in just a matter of...
