by Shaun Heuerman | Oct 28, 2010 | Customer Success, Profitability and Growth
This is YOUR time. Never has there been a better time to pick off your competitor’s top clients. Here’s why: 1) Your competitors are napping. They are consumed with asset quality. They think they have a pause button that says, “All else on hold while we clean up this...
by Shaun Heuerman | Oct 21, 2010 | Profitability and Growth, Strategic Planning
There is speculation that the Mongolian goat rodeo in the economy is over. It may be. And for many banks, it was the best time ever—a time of extraordinary breakthroughs and results. And what a time of opportunity! Think about it this way. Imagine that none of your...
by Shaun Heuerman | Oct 14, 2010 | High Quality Loans, Sales & Marketing, Sales Process
We’ve seen easier times. Remember when loan requests just walked through the door? That was nice while it happened, but you may not want to hold your breath waiting for the “good old days” to return. This may be the new “normal.”...
by Shaun Heuerman | Sep 30, 2010 | Employee Motivation, High Performance, Profitability and Growth
How do you get people to do what they’re supposed to do—not sometimes, not sorta, but consistently and for real? This month I met an executive who said something that shocked me. He said that only 40 percent of their people are meeting their goals. FORTY percent!!!...
by Shaun Heuerman | Sep 23, 2010 | Employee Motivation, Profitability and Growth, Workplace Culture
The Harvard Business Review suggested that we may soon be seeing the onset of the “Chief Culture Officer.” Brothers and sisters, can I hear you say Hallelujah? Think about it. Culture is the leading predictor of future growth and profitability. Let me repeat that....
