by The Emmerich Group | Jul 31, 2025 | Creating an Accountability Culture, Cross-Sales, Culture, Effective Leadership, Employee Training, Get More Cross-Sales, High Performance, Hiring for Performance, Managing Employees, Profitability and Growth, Sales Training
Cross-Sales Are Quietly Destroying Your Profit—and You’re Letting It Happen Let’s call this what it is: a silent epidemic in banking. While everyone’s chasing deposits or watching rates, weak cross-sales are bleeding your bottom line. 2.2 products per customer isn’t a...
by The Emmerich Group | Jul 23, 2025 | Creating an Accountability Culture, Culture, Effective Leadership, Employee Training, High Performance, Hiring for Performance, Managing Employees, Profitability and Growth, Succession Planning, Workplace Culture
Let’s get brutally honest: “Nice” is killing your bank. While you’re hosting cupcake Fridays and upgrading breakrooms, your margins are bleeding. Everyone’s smiling, but nothing’s changing. Meetings are cordial. Performance reviews are mush. No one’s getting called...
by The Emmerich Group | Jul 17, 2025 | Creating an Accountability Culture, Culture, Effective Leadership, Employee Training, High Performance, Hiring for Performance, Managing Employees, Profitability and Growth, Succession Planning, Workplace Culture
Many once top-quartile banks are hitting a wall—and high-performing executives are sounding the alarm: “It’s not working like it used to.” What separates those who break through from those who fall behind? They stop chasing silver bullets—new CRM tools, worn-out sales...
by The Emmerich Group | Jul 9, 2025 | Creating an Accountability Culture, Culture, Effective Leadership, Employee Training, High Performance, Hiring for Performance, Managing Employees, Profitability and Growth, Succession Planning, Workplace Culture
Too many community bank board meetings are packed with data—but empty of direction. And that misstep is quietly draining performance. This week, Roxanne unpacks how the Top 5% of banks engineer boardrooms that drive real results: Discover why dumping data doesn’t...
by The Emmerich Group | Jul 2, 2025 | Creating an Accountability Culture, Culture, Effective Leadership, Employee Training, High Performance, Hiring for Performance, Managing Employees, Profitability and Growth, Succession Planning, Workplace Culture
Want to know why the top-performing banks in America consistently win awards and crush benchmarks while others plateau? The insider playbook reveals: ✅ They reject cultural drift and chase profit, not volume. ✅ They engineer magnetic cultures that boost referrals and...
by The Emmerich Group | Jun 26, 2025 | Creating an Accountability Culture, Culture, Effective Leadership, Employee Training, High Performance, Hiring for Performance, Managing Employees, Profitability and Growth, Succession Planning, Workplace Culture
Most banks obsess over lagging indicators—by the time those metrics show up, the opportunity to fix the problem has passed. Top Gun Bank CEOs flip that equation. They engineer outcomes by focusing on behavior-driven leading indicators that drive revenue and...