by Shaun Heuerman | Jul 22, 2020 | Culture, Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning, Workplace Culture
Isn’t it fascinating how for years and years and years, people would fight wars by standing in line with red coats on, in formation, shooting guns, while the other side would come at them when they had guns standing in line, running with swords, thinking that...
by Shaun Heuerman | Jul 16, 2020 | Culture, Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning, Workplace Culture
I’m always astonished how difficult we make the chief lending officer’s job. We tell essentially this wonderful human being, who is probably good at credit, “hey, you’re in charge of finding your team members”; “you’re in charge of making sure...
by Shaun Heuerman | Nov 22, 2018 | Culture
I believe everyone wants to work in a place where they get energized and surround themselves with competency. In this episode, I’ll show you how you move the culture score needle—the leading predictor of future growth and profitability. If you’re the kind of...
by Shaun Heuerman | Nov 15, 2018 | Culture
I believe everyone loves to be well-taken care of. In this episode, I’ll show you how to take a good service culture over the moon—to have a service culture that is so remarkable that everyone is talking about you and sending their friends. If you’re the kind...
by Shaun Heuerman | Nov 8, 2018 | Culture
I believe a great culture makes running an organization delightful. In this episode, I’ll share with you a system we use with our clients who, almost without exception, have improved their culture scores every year compared to the year before—often for...
by Shaun Heuerman | Nov 1, 2018 | Culture
I believe that sometimes, sadly, a workplace can feel a bit like an adult daycare. In this episode, I’ll show you how you can stop culture destroying behaviors that negate your ability to safely lead at your bank, and keep you awake at night. If you’re the kind...
