by Shaun Heuerman | Dec 10, 2015 | Managing Employees
It’s crazy-making… You create a strategic plan, promise the board that you will deliver, and then communicate it to your team. You think you’ve covered all of the bases, but the first month in, the sickening reality hits—you’re already off base. Sure, the...
by Shaun Heuerman | Oct 6, 2011 | Managing Employees, Policies and Procedures
If you want to excel, you must excel at the implementation of every policy and procedure you roll out. Here is a 10-step template to make ensure each implementation rocks. Help every person “feel the pain.” Make sure people experience the pain of not fixing the...