by The Emmerich Group | Aug 1, 2024 | Accountability, Capture Profitable Deposits, Cross-Sales, Customer Satisfaction, Customer Service, Customer Success, Deposits, Get More Cross-Sales, High Performance, High Quality Loans, Profitability and Growth, Sales Process, Sales Training, Strategic Planning, USP
Do you feel good about yourself when you help other people? What if you could get your team excited about having your clients acquire all the products and services that would help them. A cross sales ratio is just a measure of trust. If a client trusts you and sees...
by The Emmerich Group | Mar 28, 2024 | Creating an Accountability Culture, Culture, Employee Engagement, Strategic Planning
Does every team member on your team know how they tie to profit? I mean really know? When a study published in Businessweek revealed they had asked 6,000 employees, “Do you perform in the top 10 percent?” more than 90 percent said they performed in the top...
by The Emmerich Group | Mar 7, 2024 | Accountability, Creating an Accountability Culture, Culture, Effective Leadership, Employee Engagement, Employee Motivation, Employee Training, High Performance, Managing Employees, Profitability and Growth
I believe that when middle managers master management, the resulting breakthroughs are profound and sustainable. In this episode, I’m going to share with you how to overcome what I call “the middle management breakdown”—the block that keeps executives’ dreams from...
by The Emmerich Group | Sep 7, 2023 | Creating an Accountability Culture, Culture, Employee Engagement, Employee Motivation, High Performance, Workplace Culture
Does bank culture really matter? Gallup tells us that if you have an average amount of disengagement, it will rob $3,400 from your bottom line for every $10,000 of payroll. So YES, culture is a big deal. And if your bank’s culture is broken, it can be fixed. In fact,...
by The Emmerich Group | Apr 20, 2023 | Accountability, Creating an Accountability Culture, Culture, Effective Leadership, Employee Engagement, Employee Motivation, Employee Training, High Performance, Managing Employees, Profitability and Growth
I believe that when middle managers master management, the resulting breakthroughs are profound and sustainable. In this episode, I’m going to share with you how to overcome what I call “the middle management breakdown”—the block that keeps executives’ dreams from...