Is having a good year in 2015 going to impede your chance of having a spectacular 2016?
What if this next year HAD to be twice as good as last year?
And what if instead, you changed your framework from “have to” to “get to” to make this the best year ever?
Jim Collins, the author of the perennial business bestseller, Good to Great, taught us that attachment to “good” impedes the possibility of greatness.
But what if you’re already great? Well then, the attachment to great impedes the possibility for extreme mastery.
So, congratulations! You now have mobile banking. That’s good news…and it’s also horrible news.
You probably haven’t thought about the fact that now that we have half of the lobby traffic already removed from our banks, we’re about to drive away the rest of it.
So, something is going to have to change…and what that is, is that your people will need to be getting out and having conversations.
And they can’t have just any conversations—they have to have meaningful, powerful conversations with your most successful customers who are affluent and who don’t want their time wasted.