by The Emmerich Group | Dec 5, 2024 | Customer Service, Customer Success, High Performance, Profitability and Growth, Sales Process, Sales Training, Strategic Planning, USP
Have you ever noticed it’s a whole lot easier to get top performance from somebody who has more capabilities to be a top performer? So here’s the challenge that I’ve been noticing recently for a lot of the banks that we’ve helped take to the...
by The Emmerich Group | Oct 3, 2024 | Increase Net Interest Margin, NIM, Sales Process, Sales Training, USP
I believe in the unlimited upside potential in your team, and I believe that with the proper tools, they are capable of so much more. In this video, I’m going to show you how to eliminate the limiting beliefs that keep your team matching rates instead of going...
by The Emmerich Group | Aug 8, 2024 | Accountability, Capture Profitable Deposits, Cross-Sales, Customer Satisfaction, Customer Service, Customer Success, Deposits, Get More Cross-Sales, High Performance, High Quality Loans, Profitability and Growth, Sales Process, Sales Training, Strategic Planning, USP
Ken Blanchard wrote several books years ago and conducted a research study. What he found was that the number one concern for business owners was the lack of people ready for C-suite positions. In other words, they lacked critical thinking skills and strategic...
by The Emmerich Group | Aug 1, 2024 | Accountability, Capture Profitable Deposits, Cross-Sales, Customer Satisfaction, Customer Service, Customer Success, Deposits, Get More Cross-Sales, High Performance, High Quality Loans, Profitability and Growth, Sales Process, Sales Training, Strategic Planning, USP
Do you feel good about yourself when you help other people? What if you could get your team excited about having your clients acquire all the products and services that would help them. A cross sales ratio is just a measure of trust. If a client trusts you and sees...
by The Emmerich Group | Jul 25, 2024 | Customer Service, Customer Success, High Performance, Profitability and Growth, Sales Process, Sales Training, Strategic Planning, USP
Whenever I do the Breakthrough Banking Blueprint Conference, I ask the question “Who here is in marketing”, and one or two hands go up. I ask again, “Who here is in marketing” and a few more hands will go up. And then finally, everybody catches on and all hands go...
by The Emmerich Group | Jul 18, 2024 | Capture Profitable Deposits, Customer Satisfaction, Customer Service, Customer Success, Deposits, Fast and Low-Risk Loan Growth, Get More Cross-Sales, High Performance, High Quality Loans, Profitability and Growth, Sales Process, Sales Training, Strategic Planning, USP
It’s a whole new playing field out there. With AI we now have the tools to find your next best customers, but if you don’t bring wisdom to the tools, you have more junk. There’s a world of difference between information and communication. There’s a world of...
