by The Emmerich Group | Feb 5, 2026 | Creating an Accountability Culture, Culture, Effective Leadership, Employee Engagement, High Performance, Managing Employees, Profitability and Growth, Sales & Marketing
Most banks lie to themselves about culture. They treat it like window dressing—something HR manages, or worse, a “culture committee” babysits with doughnuts and posters. And then they wonder why execution crumbles, margins shrink, and their best talent bolts for...
by The Emmerich Group | Jan 29, 2026 | Increase Net Interest Margin, NIM, Premium Pricing
Premium pricing doesn’t break down because of markets or competitors. It breaks down because your people don’t believe you’re worth more. In this video, Roxanne Emmerich exposes the real constraint behind underpricing: scarcity thinking inside your own institution....
by The Emmerich Group | Jan 15, 2026 | High Quality Loans, Increase Net Interest Margin, NIM
If your leadership team believes “the market sets our pricing,” you’re already behind—and possibly on the wrong side of independence. In this video, Roxanne Emmerich dismantles one of the most dangerous myths in community banking: that competition and market...
by The Emmerich Group | Jan 7, 2026 | Customer Success, Deposits, Increase Net Interest Margin, NIM
Higher net interest margin doesn’t come from better rate sheets—it comes from better positioning. Most community banks are trapped in a pricing death spiral. Match the rate or lose the deal. Cut margin or lose relevance. Meanwhile, a small group of banks quietly...
by The Emmerich Group | Dec 18, 2025 | Customer Service, Customer Success, Effective Leadership
Boards want certainty. Markets refuse to give it. That tension is where many community banks make their biggest strategic mistake—building plans based on interest rate assumptions that no one can actually predict. Wars, inflation, policy shifts, and government...