Dear Banker: A Message from COVID to You
Dear Banker: A Message from COVID to You I go by many names: Co-Ron A. Virus, Coronavirus, COVID, COVID-19, ‘Vid, “The Big One.” Some of my names are downright hurtful....
Most bank marketing doesn’t fail because the copy is weak. It fails because the bank has no market position worth noticing.
In this week’s video, Roxanne Emmerich calls out the expensive mistake too many community banks make: confusing branding with positioning. A polished logo, a clever tagline, or a faster turnaround time is not enough to make your ideal customer choose you. If your team cannot clearly explain why your bank is the best or the only one, you are not differentiated. You are replaceable.
In this video, you’ll discover:
Roxanne also makes the case for why recognition matters when it proves performance. A credible award can do more than decorate a lobby. It can open doors, validate your claims, and help your team close.
If your bank has built real discipline, real alignment, and real results, this is your moment to step forward.
Banky Award applications are open now at BankyAwards.com
Watch now.
Let’s get honest about something that’s quietly killing your deposit growth, sabotaging your pricing power, and making your marketing dollars evaporate.
It’s not your message. It’s your positioning.
Most community banks have been duped by well-intentioned branding firms who took hundreds of thousands of dollars, designed beautiful logos and catchy taglines, and then gave you one half of a decent USP like, “We approve loans in thirty-six hours,” which, okay, that’s something. But is it enough to make your ideal customer say, “Woah, we have to talk to that bank?”
Not even close. Marketing only works when it’s tied to one thing: positioning. If you can’t articulate why your bank is the best or the only, you’re just another option in a saturated market. And your team, when they get asked, “Why should I bank with you instead of the other guy?” they’re saying things like, “We’ve been around for eighty years. We have great people. You’ll get me.” Let’s be real.
These aren’t selling points. They’re red flags that you have no positioning.
A real unique selling proposition does one of two things. It proves that you’re the best or it proves that you’re the only. If your USP doesn’t do that, it’s not a USP, or a unique selling proposition.
It’s wallpaper.
And here’s the real cost. Without a strong USP, your marketing falls flat, your sales team doesn’t have the tools to close premium business, and you’re forced to compete on rate instead of value, which is a race to the bottom. So here’s the test. Ask your frontline team this question: “Why should someone bank with us instead of anyone else?” If you hear silence or clichés, you’ve got a positioning problem.
Incidentally, there’s one USP that instantly separates a bank from the rest of the pack. The one line that makes prospects stop scrolling, stop hesitating, and start saying, “Well, obviously, we should talk to them.” That USP: “We’ve been named one of the best banks in America by the Institute for Extraordinary Banking.” That, my friend, is positioning.
The bank award doesn’t just sit on the shelf. It gets you into the room. It closes the deal. It proves what your marketing claims. So if you’ve already built a performance culture, if your team is aligned, if you’re growing low-cost deposits and delivering real results, get your Banky Award application in at BankyAwards.com. Because the banks that win this award don’t just market better, they close better, they lead better, and they bank better.
Dear Banker: A Message from COVID to You I go by many names: Co-Ron A. Virus, Coronavirus, COVID, COVID-19, ‘Vid, “The Big One.” Some of my names are downright hurtful....
How do you—with great certainty—pull away your bank competitors’ very best customers? Now there's a question that should stimulate some really good thinking. Because...
Loan growth in your bank has never been more important. And it's probably never been harder. There have probably never been more desperate competitors who are...
There are many new trends that are hitting us in banking. Let's face it, it's not like it used to be. So, let's talk about some of the many things that are happening....
Way too many banks have spent a lot of money on brand awareness. And yet, can you even point to one customer who said I came to this bank because I just love their...
Net interest margin. Three of my favorite words. Why? Because it is such an important component of what takes a bank to the top of its peers. And if you’re tired of...
Listen, I don't know about you, but I think everyone's pretty much tired of 2021. But what's going to happen in 2022? Well, first of all, what did we learn from 2021? ...
Merry Christmas to you, your team, and your family. At a time like this, we should stop and reflect on what this holiday is all about. It's all about family, and we...
How do you increase your bank's profits, and replace PPP revenue, when your desperate competitors are doing crazy things, and it has never looked harder to create...
There's been a popular question around for decades: How to improve cross-selling in banks? Yes, some people don't like to use the word “cross-sells” after what...