by Shaun Heuerman | Nov 18, 2021 | Culture, Employee Engagement, Employee Motivation, Managing Employees, Workplace Culture
How do you protect your bank from the new “I Quit Culture” known as the Great Resignation of 2021? And how do you combat the upcoming exodus caused by headhunters calling your best team members weekly with outrageous offers—promising the moon, including upfront money...
by Shaun Heuerman | Sep 9, 2021 | Creating an Accountability Culture, Culture, Employee Engagement, Employee Motivation, High Performance, Workplace Culture
Does bank culture really matter? Gallup tells us that if you have an average amount of disengagement, it will rob $3,400 from your bottom line for every $10,000 of payroll. So YES, culture is a big deal. And if your bank’s culture is broken, it can be fixed. In fact,...
by Shaun Heuerman | Aug 18, 2021 | Creating an Accountability Culture, Culture, Employee Engagement, Strategic Planning
Does every team member on your team know how they tie to profit? I mean really know? When a study published in Businessweek revealed they had asked 6,000 employees, “Do you perform in the top 10 percent?” more than 90 percent said they performed in the top...
by Shaun Heuerman | Aug 5, 2021 | Culture, Profitability and Growth, Strategic Planning
If you knew what the very top-performing banks knew, could you become a top-performing bank? I think there’s a strong possibility. In banking, there are some secrets that many of the top-performing banks hold close to their chest because they don’t want...
by Shaun Heuerman | Jul 29, 2021 | Culture, Profitability and Growth, Strategic Planning
If strategic plans actually exist to create predictable growth, profit, and bank culture, why is it that most of them do the opposite? Why is it that in most banks in America, the strategic plans don’t get implemented? Why do I hear from hundreds of bank CEOs...
by Shaun Heuerman | Jul 22, 2021 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance, Workplace Culture
What are the cultural steps you need to take now to ensure that you have the glue to keep your best people? Culture is not just the happy bus. Anyone who has created a respectable bank culture understands that culture is a series of systems that align everyone to the...
