by The Emmerich Group | Oct 17, 2024 | Accountability, Creating an Accountability Culture, Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance, Managing Employees, Profitability and Growth, Workplace Culture
I believe there are days when a workplace can feel more like an “adult daycare” than an office. In this first episode, I’ll show you the formula that has transformed many crazy workplaces into places that authentically earned their designations as “best places to...
by The Emmerich Group | Sep 19, 2024 | Creating an Accountability Culture, Culture, Employee Engagement, Employee Motivation, High Performance, Workplace Culture
Does bank culture really matter? Gallup tells us that if you have an average amount of disengagement, it will rob $3,400 from your bottom line for every $10,000 of payroll. So YES, culture is a big deal. And if your bank’s culture is broken, it can be fixed. In fact,...
by The Emmerich Group | Aug 15, 2024 | Accountability, Culture, Customer Service, Customer Success, Deposits, Effective Leadership, Employee Engagement, Employee Motivation, Employee Training, High Performance, Managing Employees, Profitability and Growth
When I was working on my graduate studies in organizational development, I learned about the concept of learned helplessness. What I’ve discovered is that it’s a significant issue. It’s often the reason why organizations don’t become Top Five...
by The Emmerich Group | Jun 27, 2024 | Effective Leadership, Employee Engagement, Employee Motivation, Employee Training, High Performance, Managing Employees, Sales Process, Sales Training
All of our Top 5% performing banks have something in common. They’ve all mastered the science of team selling. Yeah, I know you think you’re doing team selling because you put Josie and Molly together and you put Tom and Joe together- that’s not...
by The Emmerich Group | Jun 20, 2024 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, Employee Training, High Performance, Managing Employees, pop, Profitability and Growth, Sales Process
Most bank CEOs tell me, we have great people, and yet, sometimes they suffer not such great efficiency ratios, return on assets, return on equity. And what they’re really saying is we have good people, but they’re not great because they don’t know...
by Shaun Heuerman | Mar 14, 2024 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance
According to BambooHR®, one-third of your people plan on dumping you in the next six months. Yikes. This begs the question, what kind of glue do you need to make sure your very best employees stick with you during a time of accelerated “employee poaching?” To be...